Security Deposit funds are an authorization on the renters card, when using Wheelbase's payment processor, Stripe. That authorization will remain until the security deposit is managed, or automatically released 7 days after the end date of their reservation. Note: If you take no action, the authorization will release 7 days from the rental return
The funds are held until one of the following occurs:
- You select MANAGE SECURITY DEPOSIT and select one of the options (hold, claim, refund)
- 7 days pass from return date of the booking without any action taken (the system will automatically refund the security deposit 7 days after check-in).