Outdoorsy.com renters are subject to the dealers set cancellation policy: strict, moderate, flexible, or custom.
All Outdoorsy bookings are NOT automatically refunded, as Wheelbase will never automatically process a refund.
A 48-hour grace period after booking is granted for renter cancellations made more than 14 days in advance. If canceled during this grace period, a full refund—including all fees—will be issued to the renter and the owner won’t receive payment.
The Outdoorsy service fee is non-refundable, except in the event of a cancellation like the one described above or an owner cancellation.
All cancellation policy refund amounts are calculated from the total rental amount before fees, and not from the reservation deposit.