Interior Damage Protection, Trip Insurance, and Roadside Assistance require specific details to be sent their respective companies to enable these services for a renter. If a particular booking displays a premium service as ‘pending’ it is likely missing something. 

You should see a warning on the reservation page informing you of the missing information and an action button to update that information and retry the service application. 

In the photo above, the reservation is missing the Renter’s address, and state of residency. 

(Remember not all services are available to all renters, many are limited to residents of the US. Consult the Help Center article for that service for more information)

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