Account and vehicle settings

How to setup your business on Wheelbase?

Michael Haan avatar JB Bechere avatar Horst Bauer avatar +2
43 articles in this collection
Written by Michael Haan, JB Bechere, Horst Bauer and 2 others
Vehicle Settings

How to Add a Vehicle

Learn how to add a new unit to your inventory in Wheelbase
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

How to Publish a Vehicle

Learn how to publish a unit making it visible online and available to be rented
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

How to Delete or Remove a Vehicle From Wheelbase

Learn how to remove, un-publish, or delete a vehicle from Wheelbase
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

How do I set the Security Deposit Amount?

Set up the security deposit amount for each vehicle
Mason avatar
Written by Mason
Updated over a week ago

How to View Unpublished Vehicles

The vehicle page defaults to showing you only the published vehicles, learn how to include the unpublished vehicles
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

Grouping Vehicles

How to group vehicles that share type, pricing, description, and photos + How to remove vehicles from a group.
Michael Haan avatar
Written by Michael Haan
Updated over a week ago

How to Create a Group: Move an Existing Vehicle Into a Group or Create New Vehicles in Wheelbase to Add to a Group

Learn the 2 possible methods of adding a vehicle to a group to manage identical vehicles from one vehicle
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

What is Vehicle Grouping?

Learn what the Vehicle Grouping tool is in Wheelbase, combining your identical vehicles all into one listing to manage them together
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

Vehicles (Creating & Editing Information)

Learn how to add vehicles, edit their information, and set up the default settings on a per vehicle basis
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

How Do I Change the Listing Details (Highlights & Description) for My Vehicles?

Learn how to edit the Highlights and Descriptions fields of your vehicles' listings online.
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

Adding a Consigned Owner to a Vehicle

Learn how to tell Wheelbase that a unit has a consigned owner
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

How to Apply Mileage Charges to a Specific Vehicle

Learn how to apply the mileage usage fees you've created to a specific unit or vehicle
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

How to Add a Consigned Vehicle's Owner to a Unit

Add an owner to a vehicle to manage split of rental and other charges, generate reports, and manage payouts to owners
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

How to Block Off Dates Making a Vehicle Unavailable

Learn how to make a specific vehicle unavailable from you Calendar
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

Why are my units on Facebook Marketplace?

Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

Consigned Owner Settings Explained

Learn how to set up consigned vehicle revenue splits to better calculate owner payouts
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

How to Add Highlights & Descriptions to the Vehicle Listing

Learn where you can add and edit the vehicle highlights and descriptions
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

How do I add photos to a Vehicle?

Learn to upload quality photos!
Mason avatar
Written by Mason
Updated over a week ago

How can I rearrange the order of my vehicles?

Learn how to position your vehicles in the order of your choosing.
Horst Bauer avatar
Written by Horst Bauer
Updated this week
Account Settings

Special Hours

Block pick-up/drop-off for holiday periods, special events, or closure dates
Michael Haan avatar
Written by Michael Haan
Updated over a week ago

How to translate in other languages?

The translation feature is great tool if your business is often receiving requests coming from international customers
Gabriel Briere avatar
Written by Gabriel Briere
Updated over a week ago

Setting up your business's Terms of Service

Where and how to set up your custom Terms of Service for your renters to accept.
JB Bechere avatar
Written by JB Bechere
Updated over a week ago

Discount Codes

How to create discount codes for renters to apply at checkout
Michael Haan avatar
Written by Michael Haan
Updated over a week ago

Custom role feature

In addition to BASIC or ADMIN employee user levels, we've created the CUSTOM level in case you need to determine exact user permissions.
Gabriel Briere avatar
Written by Gabriel Briere
Updated over a week ago

Delivery Fees

Setting up a delivery fee
Michael Haan avatar
Written by Michael Haan
Updated over a week ago

How to Create Mileage Fees

Learn how to create different fees for mileage usage, ranging from unlimited mileage to tiered pricing
Mason avatar
Written by Mason
Updated over a week ago

Roles & Permissions

How to set up roles for your employees
Michael Haan avatar
Written by Michael Haan
Updated over a week ago

Creating Add-ons

Required fees? Bicycles? Mileage & Generator fees? Create all of your existing add-ons in one place.
Michael Haan avatar
Written by Michael Haan
Updated over a week ago

How do I set a Cancellation Policy?

Cancellation Policy Settings can be found under Account Settings and Vehicle Settings.
Mason avatar
Written by Mason
Updated over a week ago

How to set different bank accounts for separate store locations

Learn how to adjust the bank accounts linked to separate store locations.
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

Setting up minimums and maximums for 'daily' add-on charges

Learn how you can set up a minimum and a
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

How to connect a Payment Gateway

How to connect your 3rd party payment gateway to Wheelbase
Mason avatar
Written by Mason
Updated over a week ago

INSTAbook FAQs

What Instant Book is, the benefits of Instant Book, and the most frequently asked questions about Instant Book
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

Managing Store Locations

Learn how to create and manage account locations & vehicles
Mason avatar
Written by Mason
Updated over a week ago

Setting Up Tax Inclusive Pricing

Tax inclusive is most utilized by the European market
Michael Haan avatar
Written by Michael Haan
Updated over a week ago

FAQ: Third Party Payment Processing (gateway connection)

Frequently asked questions regarding gateways and payment
Michael Haan avatar
Written by Michael Haan
Updated over a week ago

Setting Up Tax Rate(s)

Learn how to set up your default tax rates, including multiple tax items if needed
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

Payout and Payment Preferences

Connecting a bank account for direct deposit is required for accepting a reservation.
Mason avatar
Written by Mason
Updated over a week ago

How to Toggle On/Off Email Notifications

Learn how to enable/disable email notifications going to your employees from Wheelbase
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

What are the optimal photo sizes? Recommended Dimensions for Cover, Company, and Vehicle Photos

Learn what the optimal sizes are for images to upload in the user photo/company logo and cover photo
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

Setting Pickup & Drop Off Availability

Learn where and how to set your pick up and drop off availability or unavailability.
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

How to Add an Employee/User to Wheelbase

Learn how to create login credentials for other employees or users of your Wheelbase account
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

What is the Difference Between a Basic & Admin User?

Learn how to create a new user to your Wheelbase account
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago