In the listings on Outdoorsy.com, a response rate and response time are displayed, telling renters how likely and how quickly they should expect to receive a reply.
So you may wonder, what affects this score?
- Responding within 24-hours helps your response time score and your search rankings!
Your response rate percentage is calculated by finding:
- The total number of qualifying bookings in the past three months
- Of those, the number to which you have responded
Take number responded and divide it by total to get the response rate.
A "qualifying booking" is any booking for which a renter was the first one to send you a message.
"Responded" is defined as:
- You sent them a message
- You accepted the booking
- You declined the booking