Wheelbase has unique ID numbers for every single customer profile, reservations, and vehicle. When seeking support assistance it is best to send over the ID#s tied to the issue at hand to ensure you receive the quickest response and reduce the opportunity for mistakes or confusion. 

Vehicle ID Numbers

The easiest to find a vehicle ID number is:

  • Go to the vehicles page from in the Main Menu
  • Select the vehicle in question¬†
  • Once at the Vehicle's Page, look up at the URL, the numbers at the end of the web address is the Vehicle ID Number (see below)¬†

For this 2017 Forest River Sunseeker, the Vehicle ID # is 17843

Customer ID Numbers

  • Navigate to the customer profile (type their name in the search bar, or select "view profile" from the reservation)
  • Once at the Customer's Profile Page, look up at the URL, the numbers at the end of the web address is the Customer ID Number (see below)

For this customer, Spencer Cavins, the customer ID # is 179463

Booking (Reservation/Quote) ID Numbers

  • Navigate to the reservation in question
  • In the colored bar at the top of the reservation, on the right side, is the reservation ID number

For this Reservation, the Reservation ID # is 143517

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