Outdoorsy's cancellation policies are as follows;

Flexible:

  • Free cancelation for 48 hours after booking, as long as it is cancelled more than 14 days before departure.

  • If the renter has paid in full and the booking is canceled more than 5 days prior to booking start date; 100% of the booking total is refunded.

  • If cancelled less than five days prior to booking start date: 75% of the booking total is refunded.

Moderate:

  • Free cancelation for 48 hours after booking, as long as it is cancelled more than 14 days before departure.

  • If the renter has paid in full and the booking is canceled on or more than 7 days prior to booking start date; 75% of the booking total is refunded.

  • If canceled less than seven days prior to booking start date: 50% of the booking total is refunded.

Strict:

  • Free cancelation for 48 hours after booking, as long as you cancel more than 14 days before departure.

  • If the renter has paid in full and the booking is canceled more than 14 days prior to booking start date; 50% of the booking total is refunded.

  • If canceled less than 14 days prior to booking start date: insurance is refunded, 0% of the booking total is refunded.

*Refund percentages indicated above apply to booking total.

Example #1 - Moderate policy in place. Booking total of $1000. Reservation deposit of $250 paid. Renter cancels more than 7 days prior. No refund needs to be issued.

Example #2 - Moderate policy in place. Booking total of $1000. Reservation deposit of $500 paid. Renter cancels more than 7 days prior. Refund of $250 needs to be issued.

Example #3 - Moderate policy in place. Booking total of $1000. Reservation paid in full. Renter cancels more than 7 days prior. Refund of $750 needs to be issued.

*Insurance/protection package cost is also refunded in full for any reservation that is paid in full.

*When an Outdoorsy.com reservation is cancelled, the system will automatically refund the renter any eligible refund based on the cancellation policy you’ve selected.

*Only refunds for cancelled bookings will be automated, any other refund will need to be processed by you following the normal steps.

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