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Why Can't I Add Coach-Net Roadside Assistance to a Reservation?

Why Can't I Add Coach-Net Roadside Assistance to a Reservation?

Learn how to properly enable Coach-net, if you aren't able to add roadside assistance to a reservation take a look here for more information
Horst Bauer avatar
Written by Horst Bauer
Updated over a week ago

Enabling Coach-Net

  1. Go to Reservation 

  2. Click "Enable Roadside Assistance" on right side of page

  3. Fill out customer's information & enable roadside assistance

Click Here: Guidelines for Adding/Removing Coach-Net

IF

There was a problem Enabling Roadside Assistance

  1. Refresh the page and try again

  2. Make sure all customer information is filled out. Address, Email, Phone number (address must be a valid US address)

  3. Check vehicle is eligible (complete information in Insurance Menu

  4. Make sure you are not attempting to add Coach-Net to a reservation after departure. COACH-NET CANNOT BE ADDED AFTER IT'S BEEN CHECKED OUT OR DEPARTURE DATE HAS PASSED

IMPORTANT NOTE:

You will not be able remove Coach-net within 4 days of the renter's departure.

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