Frequently Asked Questions

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5 articles in this collection
Written by Horst Bauer, Gabriel Briere, Tanner Lefner and 1 other

How to view and reply to a review

Where to look for and reply to reviews left by the renters

Written by Khrystyna Kravchyk
Updated over a week ago

How To: Opt Out of Outdoorsy Tax Rates

Welcome to the Wheelbase Help Center! Can't find what you're looking for? Chat with us, or email us at [email protected]!

Written by Tanner Lefner
Updated over a week ago

Customer profile: Outdoorsy renter vs. Dealer owned user

The final difference between both is related to the lead fee charged for any Outdoorsy booking

Written by Gabriel Briere
Updated over a week ago

Why are some rentals limited to a single insurance level when it's an Outdoorsy booking?

For example, vehicles over $XX replacement value will only have Peace of Mind protection package available for Outdoorsy customers.

Written by Gabriel Briere
Updated over a week ago

How Can I Extend/Shorten a Reservation That Has Already Started?

If you've got a renter that needs to change their reservation dates after they've already picked up and the rental has departed

Written by Horst Bauer
Updated over a week ago