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Frequently Asked Questions
Frequently Asked Questions
+1
7 articles in this collection
Written by
Horst Bauer,
Nicole French,
Customer Support
and 1 other
Outdoorsy Listing Photo Suppression
Seeing a notification badge or ⚠️ sign next to a vehicle? This article will explain why, and how to fix it!
Written by
Ashley Wooldridge
Updated over a week ago
Outdoorsy Renters Date Change Requests
This new feature allows Outdoorsy renters to request for a date change, which the Wheelbase users can approve on the reservations page.
Written by
Ashley Wooldridge
Updated over a week ago
Tips and tricks for Outdoorsy leads
This article will provide Wheelbase owners with information to be successful when they receive booking requests from Outdoorsy renters
Written by
Nicole French
Updated over a week ago
How to view and reply to a review
Where to look for and reply to reviews left by the renters
Written by
Ashley Wooldridge
Updated over a week ago
Customer profile: Outdoorsy renter vs. Dealer owned user
The final difference between both is related to the lead fee charged for any Outdoorsy booking
Written by
Customer Support
Updated over a week ago
Why are some rentals limited to a single insurance level when it's an Outdoorsy booking?
For example, vehicles over $XX replacement value will only have Peace of Mind protection package available for Outdoorsy customers.
Written by
Customer Support
Updated over a week ago
How Can I Extend/Shorten a Reservation That Has Already Started?
If you've got a renter that needs to change their reservation dates after they've already picked up and the rental has departed
Written by
Horst Bauer
Updated over a week ago