This guide covers the two-step process of syncing your vehicle calendars via the Turo vehicle ID and setting up Turo email forwarding to your Wheelbase account.
Important: The email you use for Turo must be the same as the one you use for Wheelbase.
Syncing Calendars
In Wheelbase, go to the “Calendar” Section when managing a vehicle.
Select “Manage Calendars”
A pop-up will appear. Now you will want to select the Option “Turo” for the type of calendar (instead of External ICS)
Enter the associated Turo Vehicle ID. On a Turo listing page, it can be found at the end of the URL. Click Add Calendar.
Note the email address at the bottom of the calendar pop-up. This is your Wheelbase account you will use for forwarding. Copy it.
Syncing Email
Add the Forwarding Address
- Open your Gmail Settings (the gear icon) and select See all settings.
- Navigate to the Forwarding and POP/IMAP tab.
- Click the Add a forwarding address button.
Enter the address you copied above, or add it is as the following: (insert your wheelbase user id)-turo@reply.outdoorsy.co
A common issue is adding .com. Be sure that the email address entered ends in .co
Click Next, then Proceed, and finally OK.
Authentication: Gmail will send a verification email to Outdoorsy or ask you to authenticate. Follow any prompts that appear on your screen to authorize the connection.
Create a Filter
Click the Show search options icon (the three horizontal lines/sliders on the right side of the search bar).
In the setup window, enter noreply@mail.turo.com in the From field.
Click Create filter at the bottom of the window.
Finalize Forwarding Rules
Once the filter is created, you need to tell Gmail what to do when an email matches those criteria.
- Check the box for Forward it to:
- Select (insert your wheelbase user id)-turo@reply.outdoorsy.co from the dropdown menu.
- (Optional) Check the box for Apply the label if you wish to organize these emails within your Gmail inbox.
- Click the Update filter button to finalize.
Note: You may be prompted to complete a final authentication step. Follow the on-screen instructions to finish.
Verify the Setup
It is always best practice to double-check that the automation is active.
- Go back to Gmail Settings > Filters and Blocked Addresses.
- Look for the entry containing (insert your wheelbase user id)-turo@reply.outdoorsy.co
- If it appears in this list, your forwarding is correctly configured.
If you don't see Turo messages appearing in your Outdoorsy account within 24 hours, revisit the "Forwarding and POP/IMAP" tab to ensure the forwarding address is "Verified."
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