This article provides instructions on how to apply Wheelbase insurance coverage for your fleet of vehicles as well as at the individual vehicle level.
To Enable Insurance at the Global Level
Select Premium Services from the left sidebar to select and apply insurance to all vehicles.
Within Premium Services you will be prompted to select a default insurance bundle: Auto Basic or Auto Essential.
You will also see the option of allowing or not allowing your renters to decline Wheelbase coverage.
If you select No, your renters will be required to use Wheelbase insurance. Using Wheelbase insurance includes Wheelbase completing drivers license verification. Renters must be at least 25 years old to qualify for Wheelbase. If you choose to rent to someone under 25, you must verify that renter’s insurance.
Allowing renters to decline Wheelbase coverage will mean renters may use any insurance they have, but that will require you to verify their drivers license and insurance (you may use the Axle personal insurance verification)
Note: The Personal Insurance Verification $3.00 fee is for Axle to verify your renter’s policy. If this is switched off, the host is responsible for the renter’s insurance verification.
Be sure to confirm that their policy will cover their rental of your vehicle — this is particularly important to confirm in cases where a Protection Policy is not in place on the reservation.
To Enable Insurance at the Vehicle Level
From your dashboard, select the Vehicles tab. Choose the specific vehicle you want to enable for coverage.
There are two ways to access the insurance application within the vehicle profile:
- Click the + Apply Now button directly on the vehicle's main page.
- Alternatively, navigate to the Insurance & Roadside tab.
Complete the Application
- Click the + Apply Now button.
- Enter the vehicle's VIN, the state of registration, and the current mileage.
- Note: Vehicles with a salvage title are not eligible for the system's insurance at this time.
- Review and accept the terms and conditions.
- Click Apply for insurance.
Verification
Once submitted, the insurance status will initially show as "Under review". This process is typically fast; refresh the page after a few moments to confirm the status has changed to "Approved".
Managing Guest Coverage
Once the vehicle is approved, you can configure how insurance is presented to your renters. As described in the global settings process above, you will choose whether guests are allowed to decline the Wheelbase insurance and provide their own for your verification as described above.
Services Not Applicable to Auto
Please note that the following features are RV-specific and not currently applicable to auto rentals within the Wheelbase system:
- Global Trip Protection
- Roadside Assistance
- Interior Damage Protection